Support for 3DR Products
3DR H520-G Support
For support or warranty information on the 3DR H520-G, contact our support team.
Esri Site Scan
Starting March 30, 2020, 3DR Customer Success and Esri Technical Support will jointly assist Site Scan customers on technical support inquiries. Please reach out to us through the Esri email provided by your Customer Success Rep.
For additional Account Management inquiries (Onboarding, new/beta features training, subscription questions, renewal follow up, etc.) you will still be able to contact your 3DR Customer Success Manager through already known communication channels (direct email).
Solo, Iris, and other discontinued legacy products
If you’re looking for support or repairs on your 3DR Solo, Iris, Iris+, or other products, we’ve partnered with Current UAS, a team of passionate UAV technicians and pilots with over 25 years of combined experience, with hundreds of hours logged in flying and repairing. Contact them directly for more details.